Operation Manger (IIM, NIT,IIT Background)

Looking for Operation Manager

Qualification: MBA

Experience: more than 5 years

Job Description

  1. Operations Management: Develop and implement operational strategies, policies, and procedures to optimize business operations and achieve organizational goals. Continuously assess and improve operational processes to enhance efficiency and effectiveness.
  2. Project Management: Plan, coordinate, and oversee projects to ensure successful completion within specified timeframes and budgets. Monitor project progress, manage resources, and mitigate risks. Collaborate with consultants and project teams to deliver high-quality solutions to clients.
  3. Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and providing exceptional service. Collaborate with consultants to identify and address client challenges, ensuring client satisfaction and retention.
  4. Team Leadership and Management: Provide guidance and direction to operational teams, including consultants and support staff. Set performance expectations, monitor progress, and provide regular feedback. Foster a collaborative and high-performance work environment.
  5. Financial Management: Assist in budgeting and financial forecasting for operational activities. Monitor and control operational costs to optimize resource allocation and profitability. Identify areas for cost reduction and process improvement.
  6. Process Improvement: Identify opportunities to streamline operational processes, improve workflow, and enhance overall productivity. Implement best practices, technology solutions, and automation tools to drive efficiency gains.
  7. Quality Assurance: Establish quality standards and ensure compliance with industry regulations and internal policies. Monitor and evaluate operational performance metrics to identify areas for improvement and take corrective actions.
  8. Data Analysis and Reporting: Collect, analyze, and interpret operational data to generate insights and recommendations for decision-making. Prepare regular reports on operational performance, highlighting key metrics and trends.
  9. Cross-functional Collaboration: Collaborate with other departments, such as finance, human resources, and IT, to ensure smooth coordination and alignment of operational activities. Participate in strategic planning and contribute to the development of business strategies.
  10. Professional Development: Stay updated on industry trends, best practices, and emerging technologies relevant to operations management. Continuously enhance professional skills and knowledge through training, certifications, and networking opportunities.

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