Sales Manager
Sales Manager
Location:-CALICUT
should be ready to travel all Kerala and Bangalore
Responsibilities
- Team Management and Leadership
- Recruitment and Training: Hire, onboard, and train new sales team members to ensure they have the necessary skills and knowledge.
- Performance Management: Monitor and evaluate the performance of the sales team, providing coaching, feedback, and development opportunities.
- Motivation: Inspire and motivate the sales team to achieve individual and team targets through various incentives and recognition programs.
- Sales Strategy and Planning
- Strategy Development: Develop and implement effective sales strategies that align with the company's goals and objectives.
- Sales Targets: Set realistic and achievable sales targets for the team and ensure they are met or exceeded.
- Market Analysis: Analyze market trends, customer needs, and competitor activities to identify opportunities for growth and improvement.
- Customer Relationship Management
- Customer Interaction: Build and maintain strong relationships with key customers, addressing their needs and ensuring high levels of customer satisfaction.
- Problem Solving: Resolve any issues or conflicts that may arise with customers, ensuring a positive customer experience.
- Sales Operations
- Sales Process: Oversee the entire sales process, from lead generation to closing deals, ensuring efficiency and effectiveness.
- Reporting: Prepare regular reports on sales performance, market trends, and team progress for senior management.
- CRM Management: Utilize Customer Relationship Management (CRM) systems to track sales activities and customer interactions.
- Collaboration
- Cross-Departmental Collaboration: Work closely with other departments such as marketing, product development, and customer support to ensure a cohesive approach to sales and customer service.
- Feedback Loop: Provide feedback to other departments based on customer insights and market trends to improve products and services.